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Terms and Policy

Welcome to Masterbox.ae (the “Site”), where Users are able to purchase Surprise boxes and receive physical items won by opening them. We offer a wide variety of services including, but not limited to, Site functionality, surprise box purchases, shipping logistics and e-mail services (collectively the “Services”). The Site and Services are available to you provided that you comply with this Terms and Conditions document (the “Terms”) and applicable laws. You understand that you may not use our Site, Services or Content contrary to these Terms or applicable laws. Please read carefully these Terms, and keep a copy of them for your reference, as they apply to everyone visiting the Site and interacting with the Services in any way and by using any kind of device. If you continue your browsing of the Site or usage of the Services you confirm that you have read, understood and agreed to be bound by these Terms. These Terms, together with our Privacy Policy, constitute the entire agreement between you and MasterBox. You may be subjected to additional terms and policies, rules or guidelines which apply to specific elements of the Service.

The Site is available to Users located all around the world, so it is upon you to assess whether visiting the Site or using our Services is in compliance with any local laws and regulations. Whenever you are visiting our Site or using our Services you will need to comply with these Terms and any applicable laws, regulations and policies. If any part of the Site or the Services is not in compliance with your local laws, you may not use the Site and the Services. Any such Service will be considered as ‘not available in your country’.

We may change our Terms from time to time. Current version of the Terms will include the effective date and will be published on the Site. You are responsible for visiting the Terms page and complying with any changes to the Terms. By continuing the use of the Site and Services you inform us that you agree to be bound by the new version of the Terms. If you do not comply or agree with any part of the Terms please do not use our Services.

All Services available on the Site are subject to these Terms. Services are available to you pursuant to your compliance with our Terms, Policies, and applicable laws. We reserve the right to add, remove, or change the available services at any time and without notice. MasterBox is not liable for any modification, suspension, or discontinuance of Services. We may, at our own discretion, limit the number of available Services or refuse to provide the Service without the need to deliberate on the reasons for such action. We may establish limits concerning use of the Service and the frequency with which you may access the Service. Access to our Services may involve third party costs and expenses. You agree that you are solely responsible for covering all such fees and expenses necessary for accessing our Services.

Purchase of surprise boxes is possible through credits added on the User’s account. Users may deposit money to their account through the Site and such deposit is non-refundable. boxes contain multiple items generated with different percent chance. You may only obtain one item from one box. The item is generated in the moment of opening a box and by opening the box you accept the item that it generates. The actual value of the generated item may be different from the value you paid for the box and by purchasing the box you accept such possibility and forfeit any claim or additional compensation for such difference in value. Physical items will be sent upon request to the shipping address provided by the User. For more information about shipping please see our Shipping and Refund policy.

When using our Site we may collect some information about you, your device or about how you are using our Site. For easier understanding we placed all information about data collection in separate document called Privacy Policy, which is available on the Site. Please review our Privacy Policy in its entirety to get a clear picture on how we collect, store, use and remove any data which we may collect from you.

Some Services require you to register on the Site in order to use them. The Services are only for personal use. You are not allowed to use our Services in someone else’s name or in their account. You may only register one account under your name. When registering on the Site you are responsible for providing information that is true, accurate, and complete, since otherwise we may not be able to provide you with the Service. If any information is changed after your registration, it is up to you to update it, so we may continue providing you with the Service. Your data – your responsibility: we are not responsible for any issues which might arise in connection with untrue or inaccurate information or information which is not complete. You understand that it is your responsibility to keep your log in information confidential. You are responsible for all activity under your account. If you ever find out or suspect that someone accessed your account without authorization, you are advised to inform us immediately.

‘Content’ refers to all images, text, audio and video data or any other information located on the Site. All intellectual property rights connected to the Site, Services, Content, software or technology used with the Services are the sole property of MasterBox , or are used under appropriate licenses or permissions. Nothing in these Terms shall be understood or intended for transfer of such intellectual property rights to you or any other third party.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sub licensable license to use the Site. Except as expressly permitted in these Terms, you may not: copy, modify or create derivative works based on the Site; distribute, transfer, sublicense, lease, lend or rent the Site to any third party; reverse engineer, decompile or disassemble the Site; or make the functionality of the Site available to multiple users through any means.

During your use of our Services, you will not behave contrary to the Terms, Policies, applicable laws and regulations, and you will especially not, without limitation, do anything of the following: send or otherwise post unauthorized commercial communications (such as spam) through the Site; collect users' content or information, or otherwise access the Site, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission; upload viruses or other malicious code; solicit login information or access an account belonging to someone else; bully, intimidate, or harass any other User; provide any false personal information on the Site, or create an account for anyone other than yourself without permission; create more than one personal profile; post or transmit content which is illegal, hateful, obscene, threatening, incites violence, insulting, defamatory, infringing of intellectual property rights, invasive of privacy, or contains graphic or gratuitous violence or is otherwise objectionable to third parties; harass, threaten, embarrass or cause distress or discomfort upon another individual or entity or impersonate any other person or entity or otherwise restricting or inhibiting any other person from using or enjoying the Site; take any action creating a disproportionately large usage load on the Site unless expressly permitted by us; Users are solely responsible for their own content and the consequences of making the content available to third-parties.

We may limit or completely cancel your access to the Site and Services if you are not complying with our Terms. We can, in our sole discretion, suspend or terminate access to all or parts of the Site and Services to anyone, without prior notice or need to deliberate on reasons for such measure. We reserve the right to deny Services to anyone at any time.

You will indemnify and hold harmless MasterBox, and its employees and affiliates, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with your access to or use of the Site and its Services, content which you provide, or your violation of these Terms.

MasterBox will take all appropriate measures to ensure that the items provided in the boxes do not include counterfeit items, licensed items without proper authorization from the license holder, items which infringe or facilitate infringement of third-party intellectual property rights, illegal or regulated items, items whose trade is restricted or forbidden, items that are illegally imported or exported, items which contain pornographic content or sexually-oriented adult material, or other items whose trade may lead to violation of any provision of the law applicable in the MasterBox's jurisdiction. In the event that you receive an item that is shown to be counterfeit or otherwise violates intellectual property rights, we will issue you a full refund upon the return of such item

By topping up an amount to your Masterbox.ae wallet, you accept that the credits received (labeled by the $-sign and AED-sign) are not worth real money.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising of or related to use of the Site, Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. In no event shall our aggregated liability exceed the amount you paid us, if any, the past one month for the Services giving rise to the claim, to the extent permitted by applicable law.

Warranty disclaimer and limitation of liability: to the fullest extent provided by law, the site and services are provided 'as is,' without warranty of any kind, either express or implied, including but not limited to warranties of accuracy, merchantability, fitness for a particular purpose and/or non-infringement. None of the parties involved in creating, producing, and/or delivering the services and the site are liable for any direct, incidental, consequential, indirect, or punitive damages, or any other losses, costs, or expenses of any kind which may arise, directly or indirectly, through access to, use of, or browsing the site or through your downloading of materials from the site, including but not limited to anything caused by bugs, viruses, or any computer system, hardware, software, or program mafunctions, or any other errors, failures, or delays. In no event will MasterBox, or any of our affiliates or service providers be liable for any lost profite, cost of procurement of substitute products, or any incidental or consequential damages arising out of the use of or of the inability to use any part of the website or services.

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Lorem ipsum dolor, sit amet consectetur adipisicing elit. Rerum dignissimos consectetur aspernatur expedita aut reiciendis magni tempore ullam libero, voluptate nam accusamus est a debitis, obcaecati beatae possimus veniam distinctio?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Quis ipsum suspendisse ultrices gravida. Risus commodo viverra maecenas accumsan lacus vel facilisis.

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